Menu Example

Terms of Use for Seamless Virtual Assistant


Welcome to Seamless Virtual Assistant. We specialize in providing customized virtual administrative support to businesses across various industries, including industrial, manufacturing, medical, and e-commerce sectors. These Terms of Use govern your access to and use of our services, and by engaging with us, you agree to be bound by these terms and all applicable laws and regulations.

2. Eligibility and Account Registration

•Eligibility: You must be at least 18 years old to use our services. We reserve the right to request proof of age at any stage to verify that minors are not using our service.

•Account Registration: Users must fill out a lead form to initiate service discussions. Accurate and current information is essential for effective service provision.

3. Services Provided

We offer a broad range of virtual administrative services tailored to meet the specific needs of your business. Services include but are not limited to:

•Email Management: Efficient handling and organization of business emails.

•Scheduling: Management of calendars, appointments, and meetings.

•Data Management: Accurate entry and maintenance of data in client systems.

•Customer Support: Handling of inbound and outbound customer communications.

Service specifics, including scope and limitations, will be detailed in individual client agreements.

4. Payment Terms

•Fees: Services are charged on an hourly or fixed-fee basis as agreed in the service contract.

•Invoicing and Payment: Invoices are issued monthly and payment is due within 30 days of the invoice date, unless otherwise specified.

•Late Payment: Late payments may incur charges or result in suspension of services.

5. Refund and Cancellation Policy

•Cancellation by Client: Services can be canceled at any time with written notice. Conditions for cancellation and any applicable fees will be specified in the service contract.

•Refund Policy: Full refunds are issued for unrendered services. Partial refunds for commenced services are at our discretion and based on evaluation of work completed.

6. Dispute Resolution

•Mediation: Initially, all disputes will be attempted to be resolved through mediation.

•Arbitration: If mediation is unsuccessful, arbitration will be pursued under specific arbitration rules and in the agreed jurisdiction.

•Binding Decision: Decisions made by the arbitrator will be final and binding on all parties.

7. Compliance and Regulatory Considerations

•Data Protection: We comply with all relevant data protection laws and industry regulations to ensure the confidentiality and integrity of your data.

•Industry-Specific Compliance: We adhere to additional regulatory requirements specific to the industries we serve.

8. Intellectual Property Rights

•Ownership: All intellectual property related to our services and any materials provided remain our property or that of our licensors.

•Use Restrictions: Use of our intellectual property for any purpose other than receiving services from us is strictly prohibited without our prior written consent.

9. Modifications to Terms

•Notice of Changes: We reserve the right to modify these Terms at any time. Notification of changes will be sent to clients through email or posted on our website.

10. Warranties and Disclaimers

•Warranties: We guarantee that all services will be provided with competent and professional behavior.

•No Implied Warranties: We disclaim all other warranties, either express or implied, to the fullest extent permitted by law.

11. Limitation of Liability

•Extent of Liability: Our liability for any claims arising out of the terms is limited to the amount paid by you for the services.

•Exclusion: We are not liable for indirect, incidental, special, or consequential damages.

12. General Provisions

•Governing Law: These Terms are governed by the laws of Ontario, Canada.

•Severability: If any part of these Terms is declared unenforceable or invalid, the remainder will continue to be valid and enforceable.

13. Contact Information

For any questions or concerns regarding these Terms of Use or our services, please contact us via

For any questions or concerns regarding these Terms of Use or our services, please contact us via

Menu Example
Menu Example