Terms of Use for Seamless Virtual Assistant

4. Payment Terms

•Fees: Services are charged on an hourly or fixed-fee basis as agreed in the service contract.

•Invoicing and Payment: Invoices are issued monthly and payment is due within 30 days of the invoice date, unless otherwise specified.

•Late Payment: Late payments may incur charges or result in suspension of services.

5. Refund and Cancellation Policy

•Cancellation by Client: Services can be canceled at any time with written notice. Conditions for cancellation and any applicable fees will be specified in the service contract.

•Refund Policy: Full refunds are issued for unrendered services. Partial refunds for commenced services are at our discretion and based on evaluation of work completed.

6. Dispute Resolution

•Mediation: Initially, all disputes will be attempted to be resolved through mediation.

•Arbitration: If mediation is unsuccessful, arbitration will be pursued under specific arbitration rules and in the agreed jurisdiction.

•Binding Decision: Decisions made by the arbitrator will be final and binding on all parties.

7. Compliance and Regulatory Considerations

•Data Protection: We comply with all relevant data protection laws and industry regulations to ensure the confidentiality and integrity of your data.

•Industry-Specific Compliance: We adhere to additional regulatory requirements specific to the industries we serve.

8. Intellectual Property Rights

•Ownership: All intellectual property related to our services and any materials provided remain our property or that of our licensors.

•Use Restrictions: Use of our intellectual property for any purpose other than receiving services from us is strictly prohibited without our prior written consent.

9. Modifications to Terms

•Notice of Changes: We reserve the right to modify these Terms at any time. Notification of changes will be sent to clients through email or posted on our website.

10. Warranties and Disclaimers

•Warranties: We guarantee that all services will be provided with competent and professional behavior.

•No Implied Warranties: We disclaim all other warranties, either express or implied, to the fullest extent permitted by law.

11. Limitation of Liability

•Extent of Liability: Our liability for any claims arising out of the terms is limited to the amount paid by you for the services.

•Exclusion: We are not liable for indirect, incidental, special, or consequential damages.

12. General Provisions

•Governing Law: These Terms are governed by the laws of Ontario, Canada.

•Severability: If any part of these Terms is declared unenforceable or invalid, the remainder will continue to be valid and enforceable.

13. Contact Information